Refund policy

1. Returns

• Returns must be requested within 14 days of receiving your order.
• Items must be unused, unwashed, and in original packaging.
• Customized or personalized items (including embroidered or logo products) are non-returnable unless defective or damaged.
• Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).

2. Refunds

• Once your return is received and inspected, we will notify you of approval or rejection.
• Approved refunds will be processed back to your original payment method within 7–10 business days.
• Shipping fees are non-refundable.

3. Exchanges

• We only replace items if they are defective, damaged, or the wrong size.
• To request an exchange, contact us first at gamedayskin@gmail.com with your order number and details.

4. Non-Returnable Items

The following cannot be returned or refunded:

• Gift cards
• Downloadable digital products
• Customized items (logos, embroidery, team gear)
• Sale or clearance items